1 week waiter training (ENG)
695 EUR per person
Register and more info:
* Certificate upon successful completion
* 6 hours online LIVE
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1 week waiter training (English language)
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General FnB standards
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Etiquette and personal grooming
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How to serve and service protocol
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Introduction to wine service
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Upselling techniques
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Dealing with guest complaints
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HOW DOES IT WORK?
Program author and instructor: Matic Kriter
Program duration: Monday - Friday
Number of handouts: 4
Procedure: From Monday - Thursday, students receive daily handouts and video material that supports each handout. Students need to study new material after a LIVE online meeting. Each following day, the previous day's material will be presented by the instructor and explained in depth, supported by LIVE questions from the group and immediate answers by Matic Kriter. On the last day, there will be an online exam (30 min). Students need to achieve a score of at least 70% to earn the completion certificate.
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Monday
1h online meeting ''LIVE''
Introduction to the program, learning instructions and Q&A
You will receive 1st handout, supported by relevant video about the subject
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Tuesday
1h Group online meeting ''LIVE''
Review of Monday's material and Q&A
You will receive 2nd handout, supported by relevant video about the subject
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Wednesday
1h Group online meeting ''LIVE''
Review of Tuesday's material and Q&A
You will receive 3rd handout, supported by relevant video about the subject
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Thursday
1h Group online meeting ''LIVE''
Review of Wednesday's material and Q&A
You will receive 4th handout, supported by relevant video about the subject
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Friday
2h Group online meeting ''LIVE''
Review of Thursday's material and Q&A
Online exam ​and course completion